How Does a Signer Attach a Document While eSigning?

how-boldsign-helps-developers-og
how-boldsign-helps-developers-og

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In BoldSign, we have made it easy for signers to attach documents while signing. When you are sending out a document for someone to sign, like maybe a contract or a form, you might need them to include some additional stuff, like their ID proof or supporting documents while they sign. That’s where our customizable form fields come in handy.

As the sender, you can easily request these attachments from the signers within the document itself. It’s extremely convenient because you can specify exactly what you need, all in one place. With BoldSign, simplifying document signing is just a click away.

Now, let’s walk you through how signers can add attachments during the signing process.

How to request an attachment from a signer

The Attachment field in BoldSign allows signers to upload supporting documents while signing. Senders can add multiple Attachment fields to a document before sending it for signature. Signers can upload files in commonly used formats, including PDF, DOCX, JPG, JPEG, and PNG.

Senders should give each Attachment field a clear and descriptive title so signers understand which document they need to upload. Clear instructions make attaching documents easy, and specifying supported file types ensures everything aligns with the necessary formats, making the whole process smooth and hassle-free.

Document attachment field for signer
Document attachment field for signer

Attaching documents

Here’s a step-by-step process for signers to attach files using the Attachment field in BoldSign.

Open the document

Upon receiving a document for signing, open it using the link received.

Click on the attachment field

Look for the designated Attachment field within the document and click on it. This action triggers the attachment dialog box to appear.

Upload attachment
Upload attachment

Review essential information

The attachment dialog box will display essential information, including the below.

Attachment title: Signers can understand the purpose of the attachment through the title provided.
Instructions: Clear instructions guide you on the specific requirements for attaching documents.
Supported file types and size: Identify the types of files that can be attached and the maximum file size to ensure a smooth and compliant attachment process.

Click the browse button

To initiate the attachment process, click on the “Browse” button within the dialog box. This action prompts a file explorer or selection window to appear.

Select the file to attach

Navigate to the location on your device where the desired file is stored and select the file you wish to attach by clicking on it.

Attach the File

Once the file is selected, click the “Open” button. This action attaches the chosen file to the Attachment field.

Allow configure field
Review the document attachment

Complete the signing process

With the attached file in place, proceed to complete the remaining steps of the signing process as required by the document, and click the Complete Signing button.

Enabling signer-initiated form fields

For an even more dynamic signing process, BoldSign allows senders to grant signers the ability to add form fields to the document. By enabling the “Allow Field Configuration” option during document creation, signers gain the freedom to tailor the document to their needs.

Allow configure field
Allow field configuration

When the signer opens the document, they can effortlessly drag and drop the Attachment field, attach the document using the browse button in the “Upload Attachment” dialog box, and complete the signing process.

esignature-upload-attachment
Upload Attachment

Post-signing actions

After the signing process is complete, the sender, signers, and CC recipients can download the uploaded attachments from their BoldSign account or through the document completion email.

To download an attachment from the My Documents page:

  • Go to Documents > My Documents.
  • Locate the completed document.
  • Open the document’s context menu.
  • Select Download attachment.

Alternatively, open the completed document to access its Overview page and use the available attachment download option.

To download an attachment from the document completion email:

  • Open the completion email from BoldSign.
  • Select View Document.
  • On the document page, open the More Actions menu.
  • Select Download Attachment.

These download options become available after the signing process is complete.

Downloading attachments separately or as a combined document

How attachments are downloaded depends on the Combine Attachments setting configured for the selected brand:

  • When Combine Attachments is enabled, the uploaded attachments are added to the end of the completed signed document. The signed document and its attachments are downloaded as a single combined file. In this case, the separate Download Attachment option does not appear on the My Documents page.
  • When Combine Attachments is disabled, Senders should give each Attachment field a clear and descriptive title so signers understand which document they need to upload.

The Combine Attachments option can be configured by an account administrator under Settings > Branding. On the Create Brand or Edit Brand page, expand the Advanced section, enable Combine Attachments, and save the brand. The brand must then be selected while preparing the document for signing.

Download attachment option
Download attachment option

Conclusion

BoldSign’s commitment to flexibility, customization, and user empowerment is evident in features like the Attachment field and signer-initiated form fields. This not only streamlines the eSignature process but also enhances collaboration and information exchange between senders and signers. Try out BoldSign today to experience the future of electronic signatures.

BoldSign offers a 30-day free trial. For those seeking additional assistance or a more in-depth understanding of BoldSign’s capabilities in document attachment during signing, we encourage you to schedule a personalized demo. Our dedicated support team is readily available through our support portal, ensuring you receive guidance and support throughout your BoldSign journey.

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