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Zapier integration

Automate eSignature workflows with Zapier

BoldSign’s Zapier integration automates eSignature workflows in both directions. A new lead in your CRM sends the agreement out for signing. When it comes back signed, your CRM, storage, and billing tools update without anyone touching them.

  • Sends from your BoldSign templates
  • Test every Zap in sandbox mode first
A two-step Zap: a new Google Sheets row starts it, and the BoldSign action sends a client service agreement from a template to Emily Carter.

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What it is

What does an eSignature integration with Zapier do?

BoldSign’s Zapier integration connects your signing to thousands of apps, so signing steps run automatically. Its Zapier app has three instant triggers and one action that sends from a template.

Works in: Zapier, with Zaps you build in the Zapier editor.

Why BoldSign

Why choose BoldSign for Zapier users

BoldSign suits teams that run signing from another app. Every trigger is instant, and you pay for envelopes, not seats.

  • Every trigger is instant

    Sent, completed, and declined reach Zapier the moment they happen, on any Zapier plan, with no polling delay.

  • You pay for envelopes, not seats

    Billing follows the envelopes a Zap sends, so one subscription covers the whole team.

  • Automated sends stay auditable

    The audit trail shows which documents a Zap sent. An automated contract stays as traceable as a manual one.

What you can build

Triggers and actions in the Zapier app

BoldSign calls Zapier as soon as a document is sent, completed, or declined, on any Zapier plan. The table lists each trigger and the one action.

The BoldSign app in Zapier, as listed in the Zapier app directory.
EventTypeWhat it does
Document SentTrigger, instantStarts a Zap when you send a document for signature.
Document CompletedTrigger, instantStarts a Zap once every signer has signed.
Document DeclinedTrigger, instantStarts a Zap when a signer declines the document.
Send Document From TemplateActionSends a document for signature from a BoldSign template.

Each trigger has an Admin mode setting. Turn it on to catch documents the whole organization sends.

Setup

How do you set up the Zapier integration?

BoldSign connects to Zapier inside a Zap, with no code to write. Build the template first, then follow 4 steps.

  1. 01

    Build the template in BoldSign

    Add your file, set each signer role, and place the fields the Zap will fill. Save the template.

  2. 02

    Pick the app that starts the Zap

    Create a Zap and choose the trigger app: a form, a sheet, a CRM, or BoldSign itself.

  3. 03

    Add BoldSign and sign in

    Choose BoldSign as the action app and Send Document From Template. Sign in to connect your BoldSign account.

  4. 04

    Choose the template and map the fields

    Pick your template, map each field and signer, then turn the Zap on.

Testing

How do you test a Zap before it sends real documents?

BoldSign gives every Zap a Sandbox Mode field. Set it to true and the Zap runs without using an envelope.

  • Sandbox mode sits in the Zap

    Set Sandbox Mode to true while you build, then switch it to false when the Zap is ready.

  • The sandbox account is free

    A free sandbox gives you full API access with no credit card.

  • Test documents clean themselves up

    Sandbox documents carry a test watermark and are deleted after 14 days.

In practice

What teams automate with Zapier

BoldSign Zaps do one of two jobs. They send a contract when a record appears, or they file it once it is signed.

What it costs

Limits and costs to know before you automate with BoldSign

Live Zaps need the BoldSign Enterprise API plan. Prices are in USD.

  • $30 a month, Enterprise API plan Includes 40 envelopes a month. Each envelope after that is $0.75.
Good to know

Before your first Zap

  • 1 action in the Zapier app Send Document From Template. A Zap cannot send a file that has no template.
  • 3 triggers in the Zapier app Sent, completed, and declined. No trigger fires for a reminder or an expiry.
  • The 30-day trial runs in sandbox mode only and cannot send live documents through a Zap.
  • The Document Completed trigger cannot download a teammate’s signed PDF without the View Document permission.
  • Production accounts can make 2,000 BoldSign API requests an hour.
Security

How are documents kept secure when a Zap sends them?

A document a Zap sends carries the same BoldSign controls as one you send by hand. The audit trail records it, and your account’s compliance settings still apply.

Compliance

BoldSign meets global security and compliance standards to protect your documents and data. Manage the settings below to align with your organization’s requirements.

US flag

Data Residency

Active (US - Global)

Your documents and signer data are securely stored in your selected region to meet data sovereignty and local regulatory requirements.

HIPAA logo

HIPAA Compliance

Enabled

Enable HIPAA mode to protect PHI using administrative, technical, and physical safeguards aligned with HIPAA regulations.

PCI DSS logo

PCI DSS

Compliant

Payments are securely processed through Stripe, a PCI DSS Level 1-certified provider, ensuring the safe handling and encryption of all payment data.

CCPA logo

CCPA & CPRA

Compliant

Ensures compliance with California privacy laws, giving residents transparency and control over their personal data, including rights to access, delete, and opt out.

AICPA SOC logo

SOC 2 Type II

Compliant

BoldSign has successfully completed a SOC 2 Type II audit, validating our controls for security, availability, confidentiality, and data integrity.

US flag

UETA & ESIGN

Compliant

BoldSign ensures that all e-signatures are legally binding and compliant with the U.S. ESIGN Act and the Uniform Electronic Transactions Act (UETA).

EU flag

eIDAS (SES)

Compliant

BoldSign complies with the EU eIDAS Regulation (910/2014) and supports Simple Electronic Signatures (SES) by default.

EU flag

eIDAS (QES)

Enabled

Enable Qualified Electronic Signatures (QES) for contracts requiring the highest legal assurance under eIDAS.

The compliance panel in your BoldSign account.
For IT and procurement

Security and procurement documents for eSignature

IT and procurement teams can read BoldSign’s security policy, data processing agreement, and subprocessor list online. They can also request the SOC 2 Type 2 report.

Related

More guides for automating eSignatures with Zapier

BoldSign publishes guides for the Zaps teams build most often. The rest of the cards cover its other automation routes.

  • Guide

    Seven workflow automation ideas

    Zaps for sales, HR, and operations teams.

    Read the ideas
  • Help centre

    Every Zapier setup article

    Setup steps for forms, sheets, storage, and CRMs.

    Open the help centre
  • Integration

    Power Automate

    The same jobs in Microsoft Power Automate.

    See Power Automate
  • Developers

    BoldSign eSignature API

    Build the workflow in your own code.

    See the API
  • AI

    BoldSign in Claude and other assistants

    Send from a template through the BoldSign MCP server.

    See BoldSign MCP
  • Comparisons

    Moving from another eSignature tool

    How BoldSign compares with the tools teams switch from, side by side.

    See all comparisons
  • Hub

    All eSignature integrations

    CRM, storage, accounting, automation, and messaging apps.

    See all integrations
Common questions

Questions teams ask about eSignature in Zapier

Does BoldSign work with Zapier?

Yes. BoldSign is listed in the Zapier app directory with three triggers and one action. That connects it to the other apps in your integration stack.

Can a Zap send a file that is not a template?

No. The action sends from a BoldSign template only. Build a template for each document you send often, and map its fields in the Zap.

Can I track documents the whole team sends?

Yes. Turn Admin mode on in the trigger. For a teammate’s signed PDF, the owner grants View Document for all teams. See the admin mode guide.

Do signers need a Zapier or BoldSign account?

No. Signers open the link in the signature request email and sign on any device. See how signing works for recipients.

Can an AI assistant send a document through Zapier?

Yes. Zapier MCP exposes the Send Document From Template action to an MCP client. BoldSign also runs its own MCP server for assistants.

What happens if a Zap fails with a permission error?

A permission error means the plan cannot send live. Check the plan, then check Sandbox Mode. The error guide lists both causes.

Get started

Build your first signing Zap today

Start in the free BoldSign sandbox, test the Zap end to end, then switch it live.

  • 30-day free trial
  • No credit card required

Last updated: October 17, 2026.