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Digital Signature FAQs: All Your Questions Answered

Electronic Signature FAQs: All Your Questions Answered

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In this issue, we will explore common questions about eSignatures, including their legality, applicable document types, security, and usage with BoldSign. These topics are covered in detail in the blog, ‘Electronic Signature FAQs: All Your Questions Answered,’ by Caroline Dolly.

1. Are eSignatures legally enforceable?

Yes, eSignatures are legally enforceable in most countries, including the United States and European Union member states. The legal validity of an eSignature depends on various factors, such as the jurisdiction, the type of document being signed, and compliance with relevant laws and regulations like the Electronic Signatures in Global and National Commerce (ESIGN) Act in the U.S. and the eIDAS regulation in the European Union. BoldSign ensures compliance with these laws and provides secure and legally binding eSignature software.

2. What types of documents can be signed electronically?

Electronic signatures can be used for many documents, including contracts, agreements, forms, financial documents, HR documents, real estate documents, government forms, and compliance documents.

3. What types of documents does BoldSign accept?

BoldSign supports various document formats, including PDF, JPG, PNG, and DOCX. The preferred format is PDF. Each document can have up to 1,000 pages and must not exceed 25MB in size.

4. Are “wet ink” signatures still considered superior for legal purposes?

In many instances, electronic signatures hold the same legal weight as traditional “wet ink” signatures. Validating a wet ink signature often necessitates forensic analysis by an expert to confirm its authenticity. Meanwhile, electronic signatures can incorporate robust digital authentication and tamper-proofing measures, simplifying the process of verifying their legitimacy.

5. How do I know who sent me a document?

To determine the sender of a document notification email, simply review the information provided within the email itself. Typically, the sender’s name and email address will be clearly displayed. If you need to contact the sender regarding the document, you can use the email address included in the notification.

6. How is BoldSign different from eSignature software like DocuSign?

BoldSign differentiates itself from eSignature software like DocuSign with its intuitive interface and included customer support, provided without extra monthly fees. This robust support structure ensures that users promptly and efficiently receive the assistance they need. Additionally, BoldSign offers flexible pricing plans, including a free tier, catering to the needs of individuals and businesses of all sizes.

7. Is it free to sign a document?

Yes, signing documents in BoldSign is free.

8. How do I know when my document has been signed in BoldSign?

In BoldSign, you’ll receive instant notifications via email or SMS and in the BoldSign dashboard when your document is signed.

9. Can I set a signing order while requesting signatures from a group of people?

Yes, you can enable the signing order feature and then arrange your signers in the desired sequence by dragging and dropping signer boxes. Once the document is sent for signature, BoldSign will guide each signer through the process in the specified order.

10. Who is this service for?

BoldSign is designed for individuals and organizations of all sizes who require an efficient and user-friendly solution for electronic document signing. Whether you’re a freelancer, small business owner, or part of a larger enterprise, BoldSign provides the tools and features necessary to streamline the document signing process.

11. Can I sign a PDF with BoldSign?

Yes, you can sign PDF documents using BoldSign. BoldSign allows you to upload PDF files and add electronic signatures to them.

12. Should I keep a paper record when I sign with BoldSign?

No, it’s not necessary to keep a paper record when signing with BoldSign. The platform generates a digital audit trail, which is often considered legally binding and can serve as sufficient documentation.

13. Is it secure to use BoldSign to sign documents?

Yes, it’s secure to use BoldSign to sign documents. BoldSign prioritizes the security of your documents and data by employing industry-standard encryption protocols, implementing access controls, complying with relevant data protection regulations, maintaining a detailed audit trail, and operating on secure infrastructure. These measures ensure the confidentiality, integrity, and availability of your documents throughout the signing process.

14. Can I sign documents electronically on a mobile device?

Yes, you can sign documents on a mobile device using BoldSign. BoldSign offers a user-friendly mobile app compatible with both iOS and Android devices, allowing you to upload, sign, and manage documents on the go. Whether you’re using a smartphone or tablet, you can easily access BoldSign’s features and sign documents anytime, anywhere.

15. Can I cancel my subscription to BoldSign?

Yes, you can cancel your subscription to BoldSign at any time. BoldSign offers flexible subscription plans that allow you to cancel or downgrade your plan easily through the platform’s settings or by contacting customer support. Be sure to review the cancellation policy and any applicable terms and conditions associated with your subscription before proceeding with cancellation.

16. How do I select a color for my signature?

To choose a color for signatures in BoldSign, simply open the document and click or tap on the signature field. There is a color option in the toolbar, where you can select from the available colors to customize your signature appearance.

17. Can I sign multiple places on a document?

Yes, you can sign multiple places on a document in BoldSign. If a document requires signatures from multiple parties or if you need to sign in different sections, BoldSign allows you to add multiple signature fields to accommodate this. Simply place additional signature fields where needed within the document, and each signer can sign their fields accordingly.

18. Can I customize the form fields in BoldSign?

Yes, you can customize form fields in BoldSign to suit your specific document requirements. BoldSign offers features that allow you to add, edit, and configure various types of form fields, including text fields, checkboxes, dropdown menus, and more.

19. Where is BoldSign available?

BoldSign is available worldwide, allowing users from various countries and regions to access its features and benefits. Anyone can utilize BoldSign’s electronic signature platform to streamline document signing processes and manage documents efficiently.

20. What happens if a dispute arises over an eSigned document?

If a dispute arises over an eSigned document, the resolution will depend on several factors, including local regulations and the document’s integrity. Generally, eSigned documents are legally binding, but specifics can vary. BoldSign provides comprehensive audit trails and adheres to legal standards, aiding in dispute resolution.

21. Can eSignatures be used in regulated industries, such as healthcare or finance?

Yes, eSignatures can be used in regulated industries like healthcare and finance. Specific regulations and compliance standards may apply, such as the Health Insurance Portability and Accountability Act (HIPAA) in healthcare. BoldSign offers features designed to ensure compliance with these regulations, such as encryption and audit trails.

22. How do I choose the right eSignature solution?

To choose the right eSignature solution, consider factors like features, compliance, scalability, cost, support, and the user experience. Evaluate each solution based on these criteria to find the one that best fits your business requirements.

23. Can I change my plan in BoldSign later?

Yes, you can easily change your plan in BoldSign at any time. BoldSign lets you adjust your subscription to upgrade for additional features or downgrade to a more basic plan.

Picture of Caroline Dolly

Caroline Dolly

Caroline Dolly, a technical writer at BoldSign, excels at translating intricate concepts into explicit and engaging content across various formats, including video tutorials, help articles, and comprehensive documentation. Her proficiency in both language and technology ensures that information is accessible and comprehensible for diverse audiences.

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Picture of Caroline Dolly

Caroline Dolly

Caroline Dolly, a technical writer at BoldSign, excels at translating intricate concepts into explicit and engaging content across various formats, including video tutorials, help articles, and comprehensive documentation. Her proficiency in both language and technology ensures that information is accessible and comprehensible for diverse audiences.

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