Healthcare Form Workflows Made Simpler With BoldSign

- Industry
Healthcare
- Product used
BoldSign
- Region
North America (USA)
- Use case
EDIN Vitality uses BoldSign to complete patient intake forms, surgeon credentialing, and payment operations.
Introduction
Challenges
With a brand-new surgical facility opening, EDIN Vitality nurse Veronica Koval knew that their existing signature workflow wasn’t sufficient for its capacity. According to Veronica, neither paper forms nor the “super expensive” platform they’d tried, Docusign, met their every need. She also said that Docusign was difficult to use. “I’m pretty equipped to figure out technology,” she said, “but it was very difficult to navigate.” EDIN Vitality decided to make the switch to BoldSign.
Solution
“If I have six templates that kind of go together,” Veronica said, “and I just want to send those six, I don’t need to do six separate emails.” The SMS and WhatsApp request options mean that Veronica can easily help patients from different countries.
“It’s been a more affordable option, but also an easier option to use.”
- Veronica Koval, Registered Nurse, EDIN Vitality
Conclusion
The greatest impact on the healthcare organization’s workflows has been time savings, but ease of use was another transformative upgrade. “Everything is just in one spot, which is really nice,” Veronica said. “It’s so much more intuitive. The price is better. Everything about it was just so much better.” She’s gone on to recommend BoldSign to others, since it’s enhanced EDIN Vitality’s operations.
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