Subprocessors
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Subprocessors
At BoldSign, we take data privacy and security seriously. To provide you with the best electronic signature service, we use third-party subprocessors to help us process, store, and secure your information.
Subprocessors are third-party vendors who assist us in providing our services to you. BoldSign engages the following subprocessors to process customer personal data on behalf of BoldSign users. We only use subprocessors who meet our high standards for data privacy and security.
List of Subprocessors
| Name | Service Provided | Purpose | Location |
|---|---|---|---|
| Microsoft Azure | Cloud Computing Services | Data hosting and application infrastructure services | United States, Netherlands, Canada, Australia |
| Google LLC | Cloud Computing Services | Data hosting, application infrastructure services, and Analytics | United States, Netherlands, Canada, Australia |
| Amazon Web Services, Inc. | Cloud Computing Services | Data hosting | United States |
| Postmark | Email service provider | Sending transactional emails on behalf of the SaaS provider | United States |
| Amazon SES | Email service provider | Sending transactional emails on behalf of the SaaS provider | United States, Ireland, Canada, Australia |
| Twilio | Cloud Communications Platform | Sending text messages and phone calls on behalf of the SaaS provider | United States |
| Stripe | Payment Processing | Processing payments and managing subscriptions | United States |
| Mailgun | Email service provider | Sending transactional emails on behalf of the SaaS provider | United States,Germany |
| Azure OpenAI | AI Platform Services | Processing AI capabilities within the BoldSign application | United States, Netherlands |
| Google Cloud Vertex AI | AI Platform Services | Processing AI capabilities within the BoldSign application | United States, Netherlands |
| Sentry | Application Monitoring | Monitors system performance and ensures service reliability | United States, Germany |
Name
Service Provided
Purpose
Location
Microsoft Azure
Cloud Computing Services
Data hosting and application infrastructure services
United States; Netherlands
Google LLC
Cloud Computing Services
Data hosting, application infrastructure services, and Analytics
United States; Netherlands
Amazon Web Services, Inc.
Cloud Computing Services
Data hosting
United States
Postmark
Email service provider
Sending transactional emails on behalf of the SaaS provider
United States
Amazon SES
Email service provider
Sending transactional emails on behalf of the SaaS provider
United States, Ireland
Twilio
Cloud Communications Platform
Sending text messages and phone calls on behalf of the SaaS provider
United States
Stripe
Payment Processing
Processing payments and managing subscriptions
United States
Mailgun
Email service provider
Updates to this page
Our business needs and service providers may change from time to time due to the global nature of our operations and the substantial number of users we serve. For instance, we may discontinue using a service provider to streamline and minimize our use of such providers. Likewise, we may enlist a service provider if we conclude that doing so will bolster our ability to provide high-quality services.
Please note that the list of subprocessors utilized by BoldSign is subject to revision, and we advise you to save this webpage and revisit it regularly for any updates or subscribe to our RSS feed to be notified when we update our subprocessors page.
If you have any questions regarding this page, please contact us.
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Google Integration, 25 free sends, dashboard, Signature font options, App is very responsive / fast, Emails between sender and signer are good, Audit trail is very helpful, No account needed for signer is great, Mobile experience is good for signer.
Jeremy Kadlec
Edgewood Solutions
Switch to BoldSign already! It's intuitive to use and affordable for small businesses. I never have to worry about the status of a document because with BoldSign I know. Plus, they let you program the frequency of reminders signatories receive. I'm so glad to have found it!
Sarah Dillard
Kaleidoscope
We’re using BoldSign successfully in our b2b SaaS platform - as it’s embedded to allow seasonal farm workers and their agribusiness employers to e-sign their employment onboarding documents for the first time. It’s part of the total solution saving the workers and HR managers 50% more time compared to their traditional pen/paper manual process.
Scott Prince
Croft
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