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How to Activate or Deactivate a user?

Thu, 29 Jul, 2021

  • Open the Users page under Users & Teams option. You can see the list of users under various teams.

User Page

Deactivate User:

  • Click the menu button at the end for the user you want to Deactivate. You can see options such as Delete User and Deactivate User.

User Deactivate Option

  • Click Deactivate user option. If the user has no documents associated with them, click Confirm in the dialog box to deactivate user.

Notransfer Confirm

  • If the user has documents associated with them, transfer the ownership of documents under the user to another user.

Transfer Dialog Box

  • Select another user from the To dropdown. The ownership of documents of the user will be transferred to the selected user after the deactivation.

Transfer User Dropdown

  • Click Confirm button to Deactivate the user and the transfer of the ownership of document will begin.

Transfer Initiated

Activate user:

  • To Activate user, click the menu button at the end of the Deactivated user and select the Activate User option.

User Activate Option


  • Account admin can activate or deactivate any user under the organization while the team admin can only activate or deactivate user under their team.
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